MonitorBot is the chat button at the bottom-right of every page once you're signed in. Ask it anything about Simrix Monitor or about your own monitors.
What it knows
- This documentation: how features work, where settings are, what a failure message means.
- Your workspace: your sites, monitors, their schedules and last status, and recent checks including failure details. If you open it from a check or monitor page, it knows which one you're looking at.
That's why "why did my last check fail?" gets a specific answer rather than a generic one.
What it can and can't change
MonitorBot never changes anything on its own. It can suggest a new monitor that checks a page is up, a different frequency for a monitor, or pausing or resuming one, and shows the change as a card; nothing happens until you confirm it. It can't edit a monitor's steps, check monitors, change billing, or invite people; it will tell you where to do those things instead. It never sees your card details or API keys.
Good questions to ask
- Why did my last check fail?
- What changed on the pricing page?
- How do I set up a change monitor for a region of the page?
- My monitor keeps failing to find the element, help
- How many more monitors can I add on my plan?
- What's the difference between the Fast and Focused presets?
Getting a human
If MonitorBot can't solve it, say so ("I need a person" or "open a ticket") and it will offer a Create support ticket button. The ticket includes the whole conversation so you don't have to repeat yourself, and you can follow it under Account → Support. See Support.
Limits
MonitorBot answers a limited number of questions per workspace per hour to keep costs sane. If it says it's rate-limited, wait a little or open a ticket directly.