MonitorBot is the chat button at the bottom-right of every page once you're signed in. Ask it anything about Simrix Monitor or about your own monitors.
What it knows
- This documentation — how features work, where settings are, what a failure message means.
- Your workspace — your sites, monitors, their schedules and last status, and recent runs including failure details. If you open it from a run or monitor page, it knows which one you're looking at.
That's why "why did my last run fail?" gets a specific answer rather than a generic one.
What it can't do
MonitorBot is read-only. It can't create, edit, pause, or run monitors, change billing, or invite people — it will tell you where to do those things instead. It never sees your card details or API keys.
Good questions to ask
- Why did my last run fail?
- What changed on the pricing page?
- How do I set up a change monitor for a region of the page?
- My selector keeps failing — help
- How many runs have I used this month?
- What's the difference between the Fast and Focused presets?
Getting a human
If MonitorBot can't solve it, say so — "I need a person" or "open a ticket" — and it will offer a Create support ticket button. The ticket includes the whole conversation so you don't have to repeat yourself, and you can follow it under Account → Support. See Support.
Limits
MonitorBot answers a limited number of questions per workspace per hour to keep costs sane. If it says it's rate-limited, wait a little or open a ticket directly.