Terms of Service

The Service monitors web pages and user workflows that you configure. It loads those pages in an automated browser on a schedule you choose, captures screenshots and page content, compares them against previous captures, and notifies you of failures or changes.

You must provide accurate account information and keep your credentials secure. You are responsible for all activity under your account and under any API keys you create. You must be at least 18 years old and legally able to enter into these Terms.

You choose which URLs the Service monitors, and you are solely responsible for that choice. By configuring a monitor you represent that:

• you own the target site, or are otherwise permitted to access it in an automated way;
• your monitoring does not breach the target site's terms of use, robots directives, or any applicable law;
• any credentials you supply for a workflow monitor are credentials you are authorised to use; and
• your configured frequency does not place an unreasonable load on the target.

We may suspend or remove any monitor that we reasonably believe violates this section, or that generates complaints from a target site operator.

You agree not to use the Service to:

• attack, overload, scrape at abusive volume, or gain unauthorised access to any system;
• collect personal data unlawfully, or monitor individuals rather than your own web properties and publicly available business information;
• circumvent access controls, paywalls, rate limits, or bot-detection on a target site;
• resell or white-label the Service except under a plan that expressly permits it; or
• interfere with the Service's operation or attempt to exceed the plan limits applied to your workspace.

Paid plans are billed in advance on a monthly or annual basis through our payment processor. Fees are non-refundable except where required by law or expressly stated. Each plan includes a monthly run allowance and limits on sites, monitors, and check frequency; these are published on our pricing page and enforced by the Service.

When a workspace reaches its monthly run allowance, scheduled and manual runs are paused until the next billing month or until you upgrade. We may change pricing or plan limits with at least 30 days' notice for existing subscriptions, effective at your next renewal.

If a payment fails, we may place your workspace in a past-due state and, after a grace period, restrict monitoring until the balance is settled. You may cancel at any time; cancellation takes effect at the end of the current billing period.

Where a free trial is offered, it applies to the plan and duration stated at signup. We may modify or withdraw trial availability at any time. At the end of a trial, monitoring is paused unless you have started a paid subscription.

You retain all rights in the configuration, screenshots, page content, and other data associated with your workspace ("Customer Content"). You grant us a limited licence to host, process, and transmit Customer Content solely to operate and support the Service, including sending it to the subprocessors listed in our Privacy Policy.

We do not use Customer Content to train machine learning models.

We aim to keep the Service available and to run your monitors on schedule, but we do not guarantee uninterrupted or error-free operation. Checks may be delayed, skipped, or produce false positives or false negatives — for example because a target site changed, blocked automated traffic, or was slow to respond.

The Service is a monitoring aid, not a guarantee that your site is working. You should not rely on it as the sole safeguard for any critical system.

The Service depends on third-party providers for hosting, storage, payments, email, error monitoring, and AI-generated summaries. Their availability and behaviour are outside our control. AI-generated summaries and change classifications are provided for convenience, may be inaccurate, and should be verified before you act on them.

We may suspend or terminate your access if you materially breach these Terms, if your use creates risk or legal exposure for us or another party, or if fees remain unpaid. You may stop using the Service and close your account at any time. On termination we may delete your workspace data after a reasonable period; export anything you need first.

Except as expressly stated, the Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total aggregate liability arising out of or relating to the Service will not exceed the amounts you paid us for the Service in the twelve months preceding the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

You will indemnify and hold us harmless from claims, damages, and reasonable costs arising from your Customer Content, your monitoring targets, or your breach of these Terms or of applicable law.

We may update these Terms from time to time. If a change is material we will give reasonable notice — by email or in the application — before it takes effect. Continued use after the effective date constitutes acceptance.

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. The courts of that jurisdiction have exclusive jurisdiction over any dispute, except that either party may seek injunctive relief in any competent court.

Questions about these Terms: [email protected]. Product support: [email protected].